As more and more employers roll out high deductible healthcare plans, employees are having to bear more responsibility for managing their families’ health and healthcare costs effectively. However, for many employees, navigating the healthcare maze, understanding the options available, and managing their efforts appropriately can be a complicated and stressful process.

To help employees adjust to these increased responsibilities, employers are offering healthcare advocacy programs. Also known as “patient advocacy”, these programs support employees by helping them get the most out of their health plan and by doing some of the legwork associated with managing their healthcare activities. These services provide employees relief, assistance, and support as they try to organize their healthcare; however, healthcare advocacy also provides numerous benefits to employers. Listed below are our top 5 favorites.shutterstock_126687887

  1. Saves HR Time & Efforts – When employees don’t understand their healthcare plan, rather than asking HR, they can call the advocacy service and get advice from experienced advocates with a deep knowledge of insurance and healthcare. By providing the guidance and direction employees need, advocacy services free up HR to focus on other important tasks.
  2. Better Employee Focus and Productivity – Many times the biggest challenge with personal healthcare is dealing with all the little stuff – resolving a claim or billing error, getting medical records transferred, or scheduling an appointment with a specialist sooner than 6 months out. All this “little stuff” adds up to excessive time spent on the phone and interruptions in productivity. With healthcare advocacy services, the advocate will handle these tasks on behalf of the employee, allowing the employee to stay focused and productive while at work.
  3. Lowering Costs – High deductibles force employees to be much more cost-conscious when it comes to healthcare spending. As a result, many healthcare advocacy services offer pricing transparency tools that allow employees to research the cost of treatments. This helps employees to make informed, financially responsible healthcare decisions which ultimately lower the employer’s cost of employee healthcare.
  4. Keeping Families Happy Too – Many employees are not only caring for their spouse and children, but also their parents. As a result, advocacy services are also available to spouses, dependents, parents, and parents-in-law for no additional charge. This allows the employee to receive much-needed support for caring for the entire family.
  5. Healthier, Less Stressed Employees – Studies show that stress is one of the top 10 contributors to chronic diseases such as diabetes, heart disease, and hypertension. By supporting employees with managing their healthcare, healthcare advocacy services can reduce employee stress, giving employees a better chance of maintaining a healthier lifestyle.

Healthcare advocacy programs help employees and employers save time and money, are easy to implement, and are very easy to integrate into corporate benefit portals. To learn more about healthcare advocacy and how HPS can provide seamless integration with your advocacy service, contact us.