Numerous HPS clients use our Faxback Solution to enable providers to call a toll free number and request a fax with claim status or eligibility.

Why is this you ask? After all, aren’t we a portal company?

Yes, we are a portal company and yes, we would prefer for providers to log in. However, based on what our other clients have experienced, use of the HPS Faxback Solution still proves to be a cost-effective option for communicating with providers. With that said, here are the main reasons why HPS clients use our faxback.