About Us

Since 2000, Health Portal Solutions has supported over 10,000 Employer Groups, over 2 million plan participants, and more than 800,000 US Healthcare Providers.

TPABenefits, Inc. d.b.a. Health Portal Solutions is a privately held company headquartered in San Antonio, Texas. Founded in 2000, Health Portal Solutions (HPS) develops and supports private-labeled web portals that allow various parties to access medical data, health and wellness content, and useful decision support tools. Health Portal Solutions serves a number of players in today’s healthcare services industry including: third party administrators, fully insured carriers, managed care organizations, employers, specialty insurance carriers, union organizations, international healthcare services companies, and many others.

HPS’ in-house team of software developers, business analysts, sales and marketing staff, and human resources team are highly experienced and committed to serving its growing client base each and every day. As Health Portal Solutions looks forward to future growth and development, its primary mission will remain constant – to provide organizations with tools that improve efficiency, streamline business processes, enhance marketability, and provide growth at the bottom line.

HPS offers our clients an unrivaled and comprehensive service with continued technical support. To learn more about how HPS can support your company, read our blog post on the Top 10 Ways HPS can Help Your Business.

Our Leadership

The Health Portal Solutions Leadership Team uses decades of experience in healthcare, information technology, insurance, marketing, and customer service to develop solutions and support services to help each client reach their business objectives. Together, our team connects data, individuals, and healthcare entities worldwide in a way that is relevant and profitable for each client.

James Burkholder

President & CEO

 

James (Jamey) Burkholder is the President/CEO of Health Portal Solutions and Benefit Management Administrators, Inc. He has over 25 years of experience in healthcare related fields primarily related to the administration of self-funded healthcare plans and in technology as it relates to integrated web portals. An entrepreneur in practice, he is a graduate of Texas State Technical College and was listed in Who’s Who in American Junior Colleges. James is an active member of the Society of Professional Benefit Administrators, the Self Insurance Institute of America, the Health Care Administrators Association, the Texas Association of Benefit Administrators, and the State and local chapters of the Health Underwriters Association. He has visited and shared ideas with healthcare executives in South Africa, Singapore, China, Great Britain and Central America. He is a frequent speaker at healthcare conferences and a contributor to international healthcare related journals addressing recent trends in employer sponsored benefit plans.

 

Art Scanlan

Director of Information Technology

 

Mr. Art Scanlan has over 30 years of experience in technology development, engineering, and project management. As Director of Information Technology, Art works with all programmers and developers to improve technology, reduce costs, and to increase product quality. Art also designs and develops new products for Health Portal Solutions’ expanding product offering and directs the efforts for enhancing current client web portal applications. Art continually participates in educational seminars and certification courses to ensure that Health Portal Solutions stays ahead of the curve in web portal development.

Charlie Gomez

Chief Technology Officer

 

Mr. Charlie Gomez has over 18 years of experience in management and adjudication of medical claims within the health insurance industry.  Charlie’s unique insight into the role of the TPA has enhanced Health Portal Solutions’ Web Application for Plan Members, Plan Sponsors, Vendors and Third Party Administrators.  As Chief Technology Officer, Charlie is also in charge of all network management, computer programming, database management, and client web site development.  He is also active in EDI applications and in overall systems design and interface.

Jenny Deptuch

Director, Sales & Marketing

 

Ms. Jennifer Deptuch has a Bachelor’s Degree in Marketing and an MBA in Business Administration from the University of Texas at San Antonio. Jennifer has over 10 years’ of experience in Marketing and directs all aspects of HPS’ sales and marketing efforts, including: cultivating prospect relationships, building more profitable client partnerships, and implementing all promotional campaigns. Jennifer’s experience has helped HPS build its company presence in new markets across the healthcare industry.

Melanie Warren

Manager, Business Analysts

 

Ms. Melanie Warren has a Bachelor’s Degree in Marketing and an MBA in Management from Texas State University, and has been with Health Portal Solutions for over 5 years. Melanie also has over 22 years’ of experience in Customer Service and oversees all aspects of HPS’ customer support processes, including resolution of technical issues, web portal enhancements, and new client implementations. Melanie’s expertise and commitment has facilitated strong working relationships with clients and built HPS’ reputation for outstanding customer service.