Support

Health Portal Solutions Support

In addition to providing software to enhance and streamline your business, Health Portal Solutions also provides an extensive set of ongoing support services to help your business get the most out of its portal.

Our company stands ready to help your organization navigate the ongoing changes in our industry, both with the solutions we provide and the support services we offer.

HPS’ Customer Support Team is highly experienced and trained to assist your company with:

Protecting Your Data

24/7 Web Portal Monitoring

Tracking Data Transfers to and from Your Portal

Maintaining Data Security

Managing Your Portal

Resolving Support Requests

Assistance with Web Portal Enhancements

Ongoing Maintenance of Your Web Portal

Helping Your Users

1-800 User Support Line

Username & Password Assistance

Browser Support

Promoting Your Portal

Tools for Tracking Logins

Tips and Ideas for Releasing Your Portal to Users

Communication Materials