Veriben™ Provider Communication Solutions Provider coordination is essential for patient care. Answering basic provider questions over the phone is not. The Veriben™ solutions give providers relevant claim and eligibility data on your behalf, so that you can reduce provider calls …
Health plan administrators can build member satisfaction by sending members preventative care reminders. And even better – administrators can send these proactive communications without spending excessive time doing so. A 2024 study by J.D. Power revealed that plan members were …
Revised and updated on June 19, 2026 HPS’ Online Enrollment automates your enrollment intake processes—but even more value comes from how you use enrollment data after submission. With the right reporting tools, you can streamline operations, reduce manual work, and …
Health Portal Solutions recognizes the importance of all user types being able to view our website. Conformance Status The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels …
“Our invoicing processes are manual, but it’s not too bad. We probably can’t afford to automate our invoicing processes yet.” Does that sound familiar? While you may want to automate your invoicing process, the cost to implement that automation seems …
Whether you’re operating internationally or you’re US-based and serving members from different countries, it’s important to communicate with members online in their language. By translating your portal into other languages, members can navigate your portal more easily. This can also …
When we purchase technology, we tend to only use a small portion of that technology, while leaving the rest of it untapped. The HPS Secure Mailbox is no exception. While the Secure Mailbox might seem like a basic tool, it …
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90 days
__utma
ID used to identify users and sessions
2 years after last activity
__utmt
Used to monitor number of Google Analytics server requests
10 minutes
__utmb
Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server.
30 minutes after last activity
__utmc
Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session.
End of session (browser)
__utmz
Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server
6 months after last activity
__utmv
Contains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server.
2 years after last activity
__utmx
Used to determine whether a user is included in an A / B or Multivariate test.
18 months
_ga
ID used to identify users
2 years
_gali
Used by Google Analytics to determine which links on a page are being clicked
30 seconds
_ga_
ID used to identify users
2 years
_gid
ID used to identify users for 24 hours after last activity
24 hours
_gat
Used to monitor number of Google Analytics server requests when using Google Tag Manager
1 minute
Marketing cookies are used to follow visitors to websites. The intention is to show ads that are relevant and engaging to the individual user.
Name
Description
Duration
__hssc
An analytics cookie set by the CRM and marketing platform HubSpot used to keep track of a user's current browsing session on a website.
1 day
A video-sharing platform for users to upload, view, and share videos across various genres and topics.
This cookie stores your preferences and other information, in particular preferred language, how many search results you wish to be shown on your page, and whether or not you wish to have Google’s SafeSearch filter turned on.
10 years from set/ update
YSC
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Session
DEVICE_INFO
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179 days
LOGIN_INFO
This cookie is used to play YouTube videos embedded on the website.
2 years
VISITOR_PRIVACY_METADATA
Youtube visitor privacy metadata cookie
180 days
GPS
Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
1 day
VISITOR_INFO1_LIVE
Tries to estimate the users' bandwidth on pages with integrated YouTube videos. Also used for marketing