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Health Portal Help Desk for Website Users
Need help logging in to your portal?
If you are a Healthcare Provider, Health Plan Member, Employer, or Payer and are trying to log in to a Health Portal to access claims or eligibility, please contact us at (855) 490-6673 so we can quickly assist you.
Phone
(210) 641-7715
(855) 414-1014
(855) 490-6673 (Client Support)
Address
11550 West, IH-10, Suite 220
San Antonio, Texas 78230
Hours
Monday – Friday: 8AM – 5PM CST
Closed for United States Holidays.
Holidays observed on closest weekday, if they occur on a weekend.
- New Year’s Day
- President’s Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Thanksgiving Friday
- Christmas