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Health Portal Help Desk for Website Users

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If you are a Healthcare Provider, Health Plan Member, Employer, or Payer and are trying to log in to a Health Portal to access claims or eligibility, please contact us at (855) 490-6673 so we can quickly assist you.


11550 West, IH-10, Suite 220
San Antonio, Texas 78230


Monday – Friday: 8AM – 5PM CST

Closed for United States Holidays.
Holidays observed on closest weekday, if they occur on a weekend.

  • New Year’s Day
  • President’s Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Thanksgiving Friday
  • Christmas