Using Court Restrictions
Using the Court Restrictions tool, you can help dependents prevent their information from being seen by the primary. Here’s how to apply Court Restrictions to a member’s login account.
Posting a Document as a Quick Link
Quick Links let you share important documents on your users’ home page. Here’s how to post a document in the Quick Links of your portal.
5 Portal Security Settings You Should Be Using
As ransomware, hacking, and breaches increase, so does the responsibility of health insurance administrators (Payers) to protect their members’ healthcare data. Payers’ web portals are an important tool for securely sharing information with people who need to see it. However, …
Setting Up Provider Networks
Help members find in-network providers by posting the provider networks specific to their healthcare plan. Here’s how.
Accessibility Statement for our Client Health Portals
Health Portal Solutions recognizes the importance of all user types being able to independently log into our health portals to manage their own healthcare data or perform their jobs as Employers, Brokers, or healthcare Providers. With this in mind, we …
How to Get Organized Using Your Web Portal
Given the various demands and changes in the healthcare industry, organization is a large need for Healthcare Payers. With growing complexity from the ACA, added reporting and communication requirements, and the emergence of more healthcare vendors and programs, organization is …
Online Prescription Data: Making it Useful
Prescription data can be integrated into a portal and displayed online, but it shouldn’t just be for display only. There are many ways to harness prescription information in a way that’s useful for coordinating care and controlling healthcare spending. Outlined …
Take the Guesswork out of Benefit Plan Enrollment
Enrollment season can create a lot of confusion for members, employers, brokers, and Payers. Whether it’s eligibility questions, action items, or status updates, enrollment can cause a lot of unnecessary guesswork for everyone involved. Enrollment should not be confusing, and …
Portal Support for the No Surprises Act
The No Surprises Act brings both compliance requirements and implications for Payers’ mail and web-based distribution of information. Below are several ways you can use your portal to meet the requirements and mitigate some of the costs from the No …
Downloading EOB Opt-Out Records
Members can opt out of mailed Explanation of Benefit (EOB) documents in your portal. Here’s how you can download a record of which members have opted out.
Seven Ways to Go Paperless with the HPS Web Portal
Healthcare Payers everywhere are looking for ways to go paperless. And whether it’s to save the planet, boost efficiencies, or to simply cut costs, there are numerous reasons to move to paperless processes. The HPS web portal offers several tools …
Downloading Approved ID Card Requests
After your team has approved ID card requests in your portal, it’s easy to download those approvals for further processing. Here’s how.
Managing Provider Profile Update Requests
Does a provider need access to additional claims? Here is how providers can request access and how you can manage those requests.
Five Ways to Reduce Calls With Your Portal
Reducing phone calls is an important key to saving money. The 2020 CAQH Index says that automating a user’s medical claim status inquiry (in lieu of manually resolving it) could provide $11.71 in savings per inquiry! But reducing phone calls …