Veriben Web
Login-Less Provider Claim and Eligibility Verification
Payers want efficient provider communications, but many providers still call the Payer, thinking it’s the fastest way to check claim and eligibility status.
Veriben™ Web gives providers a secure, digital way to verify claim and eligibility status without having to log in. This gives providers quick access to their information and helps Payers reduce unnecessary provider calls.
Schedule a demo to give your providers the fastest way to check claim and eligibility status.
Secure, Login-less Claim and Eligibility Checks
You shouldn’t have to handle basic claims and eligibility inquiries manually. Nor should calling be the easiest option for your providers. Veriben™ Web gives your providers a fast and secure way to get these details themselves:
1. Providers go to your public website to access the Veriben™ Web link.
2. On Veriben™ Web, Providers enter the required data to search for claim or eligibility status.
3. Veriben™ Web displays basic claim and eligibility status information, if available.
4. If providers want more details, they’re prompted to use your portal, IVR, or fax solutions.
Verifying status for multiple claims or patients is fast and easy with Veriben™ Web, and providers can do it without logging in or calling you.
Veriben™ Web Security
The Veriben™ Web process is the digital version of the process you’d use if providers called you. Here’s how providers can securely verify claim and eligibility status using Veriben™ Web:
Before accessing Veriben™ Web, providers must enter their tax ID (TIN) number.
Providers must enter all required data – the same data you would require if the provider called to check claim or eligibility status.
Providers will only see claims connected to their TIN.
Veriben™ Web only shows claim and eligibility status. For more details, providers can use your portal, IVR, or fax solutions.
By making Veriben™ Web your digital provider service desk, you can securely provide key information to providers without calls to your customer service department.
Veriben™ Provider Communications – Better Together
The Veriben™ tools let you communicate basic claim and eligibility details to providers without your team’s manual involvement.
Veriben™ Web
Your digital provider service desk.
Providers check claim status and patient eligibility online without having to log in.
Veriben™ IVR
Your automated call center.
Providers use Interactive Voice Response to request and listen to claim status and eligibility over the phone.
Veriben™ Fax
Your hands-free transmission of data.
Providers request and automatically receive claim status and eligibility via fax.
When used together, the Veriben™ solution set helps you minimize provider calls and maximize your team’s productivity.
Your Digital Provider Service Desk
Throughout your providers’ Veriben™ Web experience, they’ll have positive interactions with your brand as they get digital answers to their questions. Providers have:
Easy access through your public website
Exposure to your branding
Options to print status results and benefit documents
Directions to your portal, IVR, or fax solution for more detail.
Use Veriben™ Web as your first line of defense against basic provider calls. Providers will get an easy, digital experience with your company, and you’ll get fewer unnecessary provider calls.
Don’t let basic claim and eligibility calls slow your provider coordination and erode your productivity.
Schedule a Demo to use Veriben™ to streamline your provider communications.