Our Portal Implementation Process
Pre/Post-Launch Marketing Support
We provide private-labeled marketing materials to help you promote your portal & drive utilization.
- Press Releases
- Training Materials
Post-Launch Tech Support
- 24 / 7 Monitoring
- Streamline and Optimize Workflows as Needs Change.
- Bug Fixes and Security Updates.
- Feature Releases: Enhancements Available for Evolving Business Needs.
Above and Beyond Member Support
- We answer calls to help users log in, reset passwords, register web account.
- We also solve other user issues, such as advising members how to create an email account or who to call for health plan questions.
- We have taken support calls from members ranging between 18 and 96 years old.