Post text on any page in your portal to inform your users about office closures, benefit reminders, or answers to questions. Here’s how!
Yearly Archives: 2020
Health Portal Solutions consolidates data from different systems into one, seamless online portal. This lets Healthcare Insurance Administrators free themselves from manual, inefficient business processes so that they can accelerate their growth and deliver high quality service in the market. …
Tickets with a complete set of details are addressed faster. Check out this refresher training to make sure your ticket is submitted correctly and with all the right details.
Effective patient care requires strong coordination with providers. This should start from the beginning of the provider relationship and go all the way through the processing of the claim. The HPS portal helps you facilitate the key aspects of your …
Use Online Help to answer common questions in your web portal. Here’s how to post targeted, relevant Help content for your users!
Email flags let you organize, track, and follow up on messages sent to you in the portal. Here’s how to make the most of them!
Control what data your admin users have access to by assigning data restrictions. Here’s how to do it.
Want to send email campaigns to your members? Here’s how to download member email addresses from your portal.
When you’re reviewing enrollment change submissions, it’s now easier for you to identify what changes were requested by the user. Find out how!
Want to turn functionality on or off for different types of users? Here’s how you can manage that by assigning user roles.
Here’s a step-by-step view of how to create a login account for your staff and other types of admin users.
Learn how to create a portal account for Employers, Brokers, and other Group Administrators in this training.
In the new age of social distancing, enrollment season will be much more virtualized compared to previous years. HPS’ Online Enrollment can help you manage the transition to virtual while also streamlining your benefit processes and keeping all parties healthier. …
Web portals are an extension of your company’s brand. The ease in which users access information, the attractiveness of your portal, and the consistency of its branding all contribute to the user’s perception of your company. Web portals are critical …