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Category: Communication

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Marketing Support for Driving High Portal Use

The true value of a portal comes from how heavily it is used. The stronger the portal utilization, the stronger your business efficiencies, productivity, and marketability will be. As a result, beyond just providing web portals, Health Portal Solutions also …

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Best Practices for Communicating Through Your Web Portal

Web portals are often seen as just an informational tool – a way to look up data or fill out forms. However, they are just as much of a communication resource as they are an operations tool. For example, tools …

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Why HPS Clients Use Our Faxback Solution

Numerous HPS clients use our Faxback Solution to enable providers to call a toll free number and request a fax with claim status or eligibility. Why is this you ask? After all, aren’t we a portal company? Yes, we are a …

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Four Helpful Enrollment Tools You May Not Have Thought Of

Fall is around the corner and for many companies, it’s the kickoff to enrollment season. Now more than ever, plan members are preferring to go online to get help, research benefits and enroll online. According to MetLife’s 12th Annual U.S. …

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