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Enrollment Change Log

  1. Portal Training Manual
  2. Payer
  3. Enrollment Change Log

When you’re reviewing enrollment change submissions, it’s now easier for you to identify what changes were requested by the user. Find out how!

Audio Description of Video

Audio Description of Video

[Title: New Tools & Tips – Enrollment Change Log]

[Chipper background music plays]

Slide 1

HPS has added an Enrollment Change Log to help you review enrollment changes submitted in your portal.

Slide 2

When enrollment changes are submitted by your users, it is now easier for you to identify what details have been changed.

Slide 3

For example, let’s say a member moved and submitted an address change in your portal.

Slide 4

When you review the enrollment transaction, you’ll see a grid comparing the original address to the new one.

Slide 5

As another example, let’s say a member had a baby and added a dependent online.

Slide 6

When you review the enrollment, you’ll see the dependent identified as “New.” You’ll also be able to compare the old and new coverage elections after the dependent was added.

Slide 7

The Enrollment Change Log will enable you and your team to review, identify, and approve enrollment changes more quickly and easily.

Slide 8

Log into your portal today to take advantage of this new enhancement. Contact HPS Support with any other questions.

[End Audio Description of Video]