Member Portal: Managing Family Settings
You control which family members can see your healthcare information when they’re logged in. Watch this video to learn how you can manage your family’s access using the Family Settings tool. Related Images:
You control which family members can see your healthcare information when they’re logged in. Watch this video to learn how you can manage your family’s access using the Family Settings tool. Related Images:
Control what data your admin users have access to by assigning data restrictions. Here’s how to do it. Related Images:
Want to turn functionality on or off for different types of users? Here’s how you can manage that by assigning user roles. Related Images:
Here’s a step-by-step view of how to create a login account for your staff and other types of admin users. Related Images:
Learn how to create a portal account for Employers, Brokers, and other Group Administrators in this training. Related Images:
Your web portal lets members create their own login account, but sometimes members need some help. Here’s how you can create a web portal account on behalf of a plan member. Related Images:
Here’s how you can reset a member’s password for your portal. Related Images:
Has a member entered an incorrect password too many times and locked himself out of your portal? Here’s how to fix it! Related Images:
If a member’s eligibility data has changed, his login account will be locked as a result. Here’s how to update his account so he can log back in. Related Images: