Health Portal Solutions
When it comes to making your portal accessible to users with disabilities, the format of your online documents is an important step. Your documents need to be ADA-compliant before you upload them to your portal. The portal does not transform …
Health plan administrators can build member satisfaction by sending members preventative care reminders. And even better – administrators can send these proactive communications without spending excessive time doing so. A 2024 study by J.D. Power revealed that plan members were …
Online Enrollment helps you automate your enrollment intake processes. But when you use the data submitted to create online enrollment reports, you can also facilitate your post-enrollment processes effectively. Maximize your use of Online Enrollment with HPS’ Online Enrollment Reports. …
We all want to improve our members’ online experience by giving them mobile-based access to their data. However, if we don’t take the right approach to providing mobile access, we will do more harm than good. Though people traditionally think …
It’s important to engage all parties in the healthcare process in order to keep it moving forward. However, when important healthcare tasks are out of sight, they’re often out of mind as well. You can increase awareness about healthcare tasks and …
“Our invoicing processes are manual, but it’s not too bad. We probably can’t afford to automate our invoicing processes yet.” Does that sound familiar? While you may want to automate your invoicing process, the cost to implement that automation seems …
Whether you’re operating internationally or you’re US-based and serving members from different countries, it’s important to communicate with members online in their language. By translating your portal into other languages, members can navigate your portal more easily. This can also …
When we purchase technology, we tend to only use a small portion of that technology, while leaving the rest of it untapped. The HPS Secure Mailbox is no exception. While the Secure Mailbox might seem like a basic tool, it …
It’s good when data is accessible in your portal. It’s better when data is downloadable from your portal. Data isn’t just meant to be viewed; it’s meant to be used as well. The HPS portal empowers you to download important …
With HPS’ Web Forms Management tool, you can create and post your own online forms, surveys, and questionnaires in your HIPAA-compliant portal. It eliminates the need for users to download forms, fill them out, and then mail, fax, or scan …
Using the Court Restrictions tool, you can help dependents prevent their information from being seen by the primary. Here’s how to apply Court Restrictions to a member’s login account.
Quick Links let you share important documents on your users’ home page. Here’s how to post a document in the Quick Links of your portal.
As ransomware, hacking, and breaches increase, so does the responsibility of health insurance administrators (Payers) to protect their members’ healthcare data. Payers’ web portals are an important tool for securely sharing information with people who need to see it. However, …
Help members find in-network providers by posting the provider networks specific to their healthcare plan. Here’s how.
Given the various demands and changes in the healthcare industry, it’s critical for employers and health insurance administrators to stay organized. Here are the top ways a web portal can help them organize their employee benefits and health plan operations: …