Health Portal Solutions
It’s important to engage all parties in the healthcare process in order to keep it moving forward. However, when important healthcare tasks are out of sight, they’re often out of mind as well. You can increase awareness about healthcare tasks and …
Healthcare Plan Administrators (Payers) are often trying to speak their stakeholders’ language through engaging and exciting communications. But when a company has important information to share about healthcare, it is vital that they speak the users’ language – literally. HPS’ …
Engage users in your portal so they don’t have to call. Here are some tools to equip you for online communication.
Have you ever created a portal account only to never log into it again? Many times when it comes to portals, out of sight is out of mind. If we’re not reminded to use the portal, chances are slim we’ll …
Updated on November 30, 2023 Communication, Communication, Communication. It’s key to the success of relationships, projects, and the effectiveness of your business operations. Whether it’s reminders to use important benefits, details about your operating hours, or guidance for navigating an …
Web portals are often seen as just an informational tool – a way to look up data or fill out forms. However, they are just as much of a communication resource as they are an operations tool. For example, tools …
This blog was updated on June 16, 2022 to highlight some of our newer technology. With the continuous advances in technology, more and more people are working remotely whether at home or abroad. For users working odd hours or in …
Whitelisting IP addresses means explicitly allowing traffic from those addresses to access your system, application, or service. Although the exact steps vary by platform (firewalls, cloud services, email systems, APIs, etc.), the overall process is typically the same. 1. Locate …
Login-Less Provider Claim and Eligibility Verification Payers want efficient provider communications, but many providers still call the Payer, thinking it’s the fastest way to check claim and eligibility status. Veriben™ Web gives providers a secure, digital way to verify claim …
Veriben™ Provider Communication Solutions Provider coordination is essential for patient care. Answering basic provider questions over the phone is not. The Veriben™ solutions give providers relevant claim and eligibility data on your behalf, so that you can reduce provider calls …
Use the HPS Provider Faxback to prevent basic claim and eligibility questions from reaching your call centers. Here’s how it works.
Health plan administrators can build member satisfaction by sending members preventative care reminders. And even better – administrators can send these proactive communications without spending excessive time doing so. A 2024 study by J.D. Power revealed that plan members were …
